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Military Cultural Competence

Military Cultural Competence is rated 2.8 out of 5 by 13.
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Currently, well over two million people are serving in the Active or Selected Reserve components of the United States military, around the country and around the world. With more than two million deployments since 2001 and a continued presence in areas of conflict as well as humanitarian missions, the need for quality, culturally competent care for Service members and their families has never been greater. In this course you will acquire knowledge regarding military culture so that you can understand, communicate, and effectively interact with Service members and their families. Having basic knowledge regarding the values, structure, policies, and expectations of the military can promote a stronger client-provider alliance and help you develop the skills you need to provide the most effective clinical care. This course teaches you about military rank structure, the branches of service, their missions and core values, active versus reserve status components, demographic characteristics, as well as general and deployment-related military terminology. With a blend of representative scenarios and exercises, you will utilize the tools you need to implement this information. This course is appropriate for all individuals working with military populations. If you are taking this course within a learning management system that offers continuing education credit, you must successfully pass the final exam and complete the course evaluation in order to receive credit.

  • Hour : 1.25 Hours
  • Price : $30.00


Course Code: REL-HHS-CDP-MCC
Hours: 1.25
Type: Online Course
Content Expiration Date: 1/31/2018
Learning Objectives:
Discuss demographic characteristics of Service members.

Explain military rank structure and organization, as well as the primary mission and core values of each branch of Service.
Summarize military terminology, including the differences and similarities between Active and Reserve components.

Section 1: Introduction
A. About This Course
B. USU Statement
C. Learning Objectives

Section 2: Military Rank Structure
A. Meet SPC McCollum
B. Do You Know?
C. Overview
D. Military Rank Structure
E. Warrant Officers
F. Commissioned Officers
G. Review
H. Summary

Section 3: Branches of Service: Missions and Core Values
A. The United States Military
B. Army Structure
C. Army Core Values
D. United States Navy
E. Navy Structure
F. Navy Structure – Operating Forces
G. Navy Structure – Shore Establishment
H. Navy Cory Values
I. United States Marine Corps
J. Marine Corps Structure
K. Marine Corps Core Values
L. United States Air Force
M. Air Force Structure
N. Air Force Structure – MAJCOMs
O. Air Force Core Values
P. United States Coast Guard
Q. More about the United States Coast Guard
R. Review
S. Summary

Section 4: Active versus Reserve Component
A. Active Component
B. AC Benefits
C. AC Challenges/Stressors
D. Challenges/Stressors
E. Reserve Component
F. National Guard vs. Reserves
G. RC Benefits
H. RC Challenges
I. Active and Reserve Components Summary
J. Active and Reserve Components Review Question 1
K. Active and Reserve Components Review Question 2
L. Active and Reserve Components Review Question 3
M. Active and Reserve Components Review Question 4

Section 5: Demographic Characteristics
A. Overview of Demographic Characteristics
B. Active and Reserve Component Enlisted by Age Group
C. Active and Reserve Component Officers by Age Group
D. Gender
E. Active Component Gender Composition, Officers and Enlisted
F. Reserve Component (Selected Reserves) Gender composition, Officers and Enlisted
G. Female Gender and Rank AC
H. Marital Status
I. Marital Dissolution
J. Race of AC and RC Members
K. Occupation – Enlisted
L. Occupation – Officers
M. Section Summary
N. Demographic Characteristics Review Question 1
O. Demographic Characteristics Review Question 2
P. Demographic Characteristics Review Question 3

Section 6: General and Deployment-Related Terms
A. Test Your General and Deployment-Related Vocabulary
B. Military Speak
C. Remember SPC McCollum?
D. Now That You Know…
E. Review
F. Summary

Section 7: Conclusion
A. Summary
B. Final Thoughts
C. Congratulations

Instructor: Jenna Ermold, Ph.D.
Jenna Ermold, Ph.D. is a clinical psychologist who has been with the Center for Deployment Psychology since 2006, initially as a Deployment Behavioral Health Psychologist at Malcolm Grow (USAF) Medical Center and currently as the Assistant Director of Online Programs. Her current responsibilities include developing and delivering online training materials for health care providers to improve competency in working with military members and their families. She is a graduate of Middlebury College (Psychology, English) and has her Doctorate in Clinical Psychology from the University of Vermont (2003). She is a graduate of the Malcolm Grow (USAF) Medical Center Psychology Residency Program (2003) and served on Active Duty as a psychologist in the United States Air Force from 2002 to 2006. Dr. Ermold specializes in health psychology, behavioral health integration into primary care, women's reproductive behavioral health, PTSD, and military psychology. Disclosure: Jenna Ermold, Ph.D. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Staff Writer: Naju Madra, M.A.
Naju Madra, M.A. is an internal subject matter expert and clinical content writer at Relias Learning for the Health and Human Services library. She has her Master's degree in Psychology, with specific study in Clinical Neuropsychology. She brings with her a wealth of experience in clinical assessment, training, curriculum development, and research project management. She has over 15 years of behavioral health experience, including scholarly activities such as writing manuals and preparing manuscripts for peer-reviewed journals. Disclosure: Naju Madra, M.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Instructor: Micah Norgard
Micah Norgard is the Project Manager for eLearning and Technology Services at the Center for Deployment Psychology at the Uniformed Services University of the Health Sciences in Bethesda, Maryland. Prior to joining CDP, Mr. Norgard was an active duty U.S. Marine infantryman and infantry unit leader serving twelve years before being honorably discharged. In 2003, 2004, and 2005, he deployed to Iraq in support of Operation Iraqi Freedom. Disclosure: Micah Norgard has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry and intermediate level Alcohol and Drug Counselors; entry and intermediate level Professional Counselors; entry and intermediate level Social Workers; entry level Psychologists; in the following settings: Health and Human Services, Hospital, Long-term Care, Outpatient/Ambulatory Clinics.
Course Topics:
Employee Development, Military Service Related
Learner Types:
Behavioral Health Assistants, Behavioral Health Professionals, Case Managers Or Service Coordinators, Other Learner Type
Service Populations:
Age Group - Adult, Other Population, People With Mild To Moderate Mental Health Issues, People With Severe And Persistent Mental Illness, Veterans Or Miltary Personnel
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.
If you require special accommodations to complete this module, please contact Relias Learning Customer Support by calling (800) 381-2321 or emailing support@reliaslearning.com.


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Rated 5 out of 5 by from Comprehensive Yet Manageable So glad this course was brought to my attention. I had not thought myself qualified to work with Veterans until I took this course and realized how much I do know just through life experience. I grew up in the Vietnam Era and had friends and some family who served. I have a favorite brother-in-law who is career Army and has served in Iraq and Afghanistan, yet I still did not recognize my connection. I was always grateful, respectful and so proud of my brother-in-law. My father, uncles, cousins, my father-in-law, and ancestors have served, yet I have lived in a time of privilege in which my immediate family and I had a choice of whether to serve in that arena or not. Through this course, I recognize that I am connected in a different way and that I do have the strength, experience, and background to serve this very underserved population.
Date published: 2016-06-05
Rated 4 out of 5 by from Interesting format, engaging information. This is a solid introduction to military population, the different ranks and backgrounds.
Date published: 2016-06-13
Rated 1 out of 5 by from Unable to access I was unable to get the training to start though I spent considerable time trying to access it. I have done these time consuming trainings previously. I disabled the pop ups but still the training did not start. I was unable to reach technical assistance as no one is available on weekends. I am continually frustrated that insurance companies have what I think of as banker's hours. Often the hours are set in a different time zone and take no consideration that they are supposedly assisting providers across the country. I attend numerous trainings in person every year, and I see no justifiable reason to require clinicians to complete online trainings in addition to the trainings our licenses require.
Date published: 2017-04-30
Rated 1 out of 5 by from waste of time written as an introduction for individuals new to working with military personnel. Not appropriate for seasoned, experienced clinicians.
Date published: 2016-05-31
Rated 4 out of 5 by from Good psycho-education. Good training to learn basics of military culture.
Date published: 2016-12-13
Rated 1 out of 5 by from Too much information As a licensed therapist, I do not support the need to know so much information about the entity in which a potential client works for. My thorough assessment tools should provide enough detail to meet the client where he/she is. I found this course to be overwhelming.
Date published: 2016-08-22
Rated 4 out of 5 by from Military competence I found the course to be helpful and it was general enough for a large audience.
Date published: 2016-05-31
Rated 1 out of 5 by from Worst Training and Test EVER The training had way too much information, too comprehensive compared to the test. I managed to get the test and the training open at the same time, and some of the questions were not easily answered, even when they were side by side
Date published: 2016-10-17
  • y_2017, m_8, d_14, h_5
  • bvseo_bulk, prod_bvrr, vn_bulk_1.0.0-hotfix-1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_13
  • loc_en_US, sid_c233593, prod, sort_[SortEntry(order=RELEVANCE, direction=DESCENDING)]
  • clientName_relias
  • bvseo_sdk, java_sdk, bvseo-3.1.1
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